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Lianlian (Dorothy) Jiang

Assistant Professor


Please visit my personal website for more information.

Research Interests

  • Topics: Digital Platform Design & Strategy, healthcare IT, Human-AI Interaction and Business Analytics
  • Methodologies: Econometrics, Natural Experiments, Lab Experiments, Machine Learning


  • Jiang, L., Ravichandran, T., & Kuruzovich, J. (2022). "Review Moderation Transparency and Online Reviews: Evidence from a Natural Experiment," conditionally acceptance at MIS Quarterly.
  • Jiang, D., Jiang, L., London, J., Grover, V., & Sun, H. (2022). "Everything Old Can Be New Again: Reinvigorating Theory Borrowing for the Digital Age," MIS Quarterly. 46(4), pp. 1833-1850.
  • Jiang, L., Jiang, D., and Grover, V. (2017). "The Sphere of Influence of Information Systems Journals: A Longitudinal Study," Communications of the Association for Information Systems. (41), pp. 150-178.

Working Papers

  • Jiang, L., Hou, J., Ma X., & Pavlou, P. "Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Crowdsourced Review Platforms," Under 2nd round review at top MIS journal.
  • Jiang, L., Ye, S., Zhao, L., & Gu, B. "Does Search Cost Reduction for Partial Information on Online Platforms Lead to Better Consumer Decisions? Evidence from a Natural Experiment." Under 1st round review at top MIS journal.
  • Contact Info

    MH 280C
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    Ph.D., Management Information Systems, Rensselaer Polytechnic Institute (RPI), 2019
    MS., Management Information Systems, Clemson University, 2015
    MS., Computer Science, Peking University, 2012